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‎02-05-2023 10:28 AM - last edited on ‎02-05-2023 11:35 AM by Retired

HP Recommended

I recently bought the HP DeskJet 2723e printer that advertises 9 months of free instaink. There’s supposed to be a promo code. Is it on a separate card? The normal card is in the box to sign up for the instaink plan but it doesn’t talk about the 9 months of free ink! I only bought this because of this offer. I can’t return it to Walmart because it’s past the 30 days. Did anyone else buy this printer and have the same issue? False advertisement? Is there a way to still get 9 months free? Thanks for any assistance to resolve this issue!

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2 people had the same question
1 REPLY 1

‎02-09-2023 01:00 PM

HP Recommended

Hi @martj35,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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