cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
kazzafrench
New member
2 0 0 0
Message 1 of 2
92
Flag Post

HP Deskjet 3630

HP Recommended

Hi, guys I really hope someone can help me? I have a Deskjet 3630 all in one,, I bought some cartridges off e bay but they were purchased by someone who had signed up to instant ink then cancelled, I've bought them and they do not work in my printer, i have since tried to sign up to instant ink but will not print page which gives claim code to finish set up?

I've tried inputting the printers email id but this doesn't work either HELP?!!

thanks in advance Karen

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 22,298 2,620 3,520
Message 2 of 2
Flag Post
HP Recommended

@kazzafrench If and when you enroll with the HP Instant Ink program, a welcome kit is sent to you, free of charge, so you don't have to buy ink elsewhere,

That said, I suggest you check the details on how to enroll your printer by following the below steps:

  1. Make sure your printer is eligible and has an active Internet connection.
  2. Go to HP Instant Ink and click Sign Up Now to be guided through the setup.

For more information and a video, see Enrolling in HP Instant Ink.

 

If yes, here's what you'll need to ensure, to complete the enrollment, as there are more things to consider other than the compatible printer:

 

HP Instant Ink enrollment requirements

Read the following requirements to use the HP Instant Ink service.

  • Eligible HP Instant Ink printerGo to HP Instant Ink, and then scroll down to the FAQ section for a list of eligible HP printers.

  • Active Internet connection to the printer: The printer must be set up on a wired or wireless network and its Web Services feature turned on for HP Instant Ink to know when to send you ink. USB cable-connected printers cannot connect to the service.

  • Email address (Gmail, Yahoo Mail, Hotmail, etc.): Required as part of the enrollment. Do not use your printer’s ePrint email address.

  • Valid credit or debit card: A list of accepted credit and debit cards displays during enrollment.

  • Supported countries: Click the flag icon in the top right corner of the HP Instant Ink website see if the service is available in your country.

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation