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09-15-2022 05:12 PM
I was able to print one page. Then my HP ENVY 5055 disconnected from the hotspot. I got a message to reinstall, then to change the way i was connecting then a prompt with message "this printer is no longer eligible for HP InstantInk""
Please can anyone help.
09-24-2022 09:08 AM
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query. I will be glad to help you.
I see that your facing issues with connecting the printer to instant ink on mobile hotspot.
Please note that you need to connect the printer to wi-fi router as it will not work on mobile hotspot.
You may also refer to this document.
Let me know if this helps.
Take care and have a great day ahead.
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