cancel
Showing results for 
Search instead for 
Did you mean: 
MaverickLan
New member
1 0 0 0
Message 1 of 2
111
Flag Post
HP Recommended

HP Elitebook 820 G3 battery swollen to the point the touchpad and palm rest bulge up.

So I recently noticed a bulge on the lower left side of my laptop and determined it is caused by the battery swelling, a lot. HP has no recall program for this model and I wondered if it is safe to use it? I am also concerned it might hur the screen during transport. The battery run time does not seem to be affected and linux is also reporting ~88% remaining capacity, which is nice for a >3 year old laptop (the warranty ended in October).

1 REPLY 1
Level 15
Level 15
23,667 23,449 2,028 7,389
Message 2 of 2
90
Flag Post
HP Recommended

HP Elitebook 820 G3 battery swollen to the point the touchpad and palm rest bulge up.

@MaverickLan 

 

Minor edits to correct some of the poor grammer.

 

Observations - not to be confused with HP policy or statements

 

The battery has to be removed both to prevent additional damage to the hardware and because, well, the situation is just not going to get better on its own.

 

The battery is not likely to actually burst and according to HP data, the situation is not actually dangerous.  The swelling could, however, cause structural damage to the case, hinges, display, and possibly other components.

 

According to the data, it is safe in the sense that the battery, until it fails utterly (and it will do so), will not likely explode or leak.   You may end up with a more severely "broken" computer if something else breaks due to the expansion of the battery casing.

 

Even if you elected to have the computer repaired, you cannot (at least in the USA) reasonably ship a computer in this condition, even if the shipment is headed to the repair depot.

 

Were it me, I'd get that battery out of that computer.  As a general rule, I am not one to take apart notebooks - that's what contracts and repair centers are for in my world.  Nonetheless, I would make an exception for this situation.  Out. Now.

 

Remove the battery and replace it.

OR

If you want to do so - replace the computer.

 

"Fat" Battery / Bloated Battery / Swollen Battery

 

  • If the battery is in a swollen or bloated condition, the battery must be removed from the computer and replaced.
  • There are no other remedies, tests, or useful options.

 

HP EliteBook/ProBook/Zbook Workstations - Notebook PCs - Swelling or Deformation of Notebook Battery

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Kind Regards,
Dragon-Fur
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation