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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
11-17-2019 05:44 PM
Product: HP Envy 5050
Operating System: Microsoft Windows 10 (64-bit)
I purchased a HP Envy 5050 on the 7th November 2019 from Currys PC World, when I tried to sign up for the 2 years free instant ink as listed on their website and also on the printer box. I discovered the prepaid card was nowhere to be found.
I tried the claim code that comes up on the touch screen, but alas that didn't work either.
I really need help with this as it has become extremely frustrating.
3 REPLIES 3
11-20-2019 02:23 PM
@aliendon73, Welcome to HP Support Community!
I understand you are trying to claim the free months for HP Instant Ink. To assist you better, I would like to know the following-
Could you share the screenshot of the window/website that has the 2 months free Instant Ink Ad?
Did you verify with the Currys PC world if the offer was valid?
Keep me posted for further assistance.
I am an HP Employee
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