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‎12-21-2022 05:00 AM - last edited on ‎12-21-2022 09:57 AM by Retired

HP Recommended
Product: HP ENVY 5546 All-in-One Printer

Hello, I have a HP Envy 5546 printer and I have been signed up for instant ink. However I wanted to stop subscription because I don't print so frequently. Now that I stopped my printer does not want to print at all and error message says there is a problem. How can I fix this please?

1 REPLY 1

‎12-22-2022 07:45 AM

HP Recommended

@ExY2

 

Welcome to the HP support community.

 

I understand that you are unable to print after canceling instant ink, I am glad to assist you.

If you are using instant ink cartridges after canceling your subscription it will not work.

You will have to buy regular ink cartridges and use them to fix the issue.

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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