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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
Deskjet2723e

I would like to redeem the 6 month free trial of instant ink that is advertised on the box, and on the flyer that was in the box. 

IMG20210725141335.jpg

I purchased the printer on 23rd July. I activated my printer 25th of July, and I have 7 days to redeem the free 6 month trial. 

IMG_20210725_141448.jpg

IMG_20210725_141720.jpg

Could someone please tell me how to activate my six month free trial. 

Thanks in advance. 

2 REPLIES 2
HP Recommended

@Ballaratuser21 

 

The text in the box on your image states:

The extended Instant Ink Trial is offered if you opt into HP+

 

Before you do anything,

Be aware of what HP+ includes, what it means, and your responsibilities.

 

Instant Ink subscription is not required, though if you have opted for HP+ service, there is an extended free subscription period available. 

 

Caveat:  If you opt into HP+ and opt into the Instant Ink subscription,

If you then do not want to continue with the Instant Ink Subscription at the end of the Trial,

You must then cancel the subscription at the end of the trial period.  When the subscription is terminated >> you must remove all Instant Ink Ready / Activated cartridges and purchase a set of HP ink cartridges.

 

 

If you have opted for HP+ service,

  • The printer must be connected to the Internet so it can be monitored for HP+.  In this sense, then, the printer must be connected to Web Services.
  • For the life of the printer, you must use genuine HP Ink products / cartridges.  This is not related to the Instant Ink subscription - the requirement is for the HP branded ink cartridges.

 

Information here:

READ

HP+ Printing – Website / Information / FAQ

 

 

What else?

Instant Ink is a subscription Print-by-Page service.

Understand what it is - and is not - before you subscribe.

 

Things that are Instant Ink

 

 

Note: 

If you have not opened the site for a while, know that the website has been updated..

Clear your browser cache for both hpconnected and instantink

 

Instant Ink Support Website

 

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Click on FAQ

For example,

 

  • Read Check to see if your HP printer works with Instant Ink
  • Change or cancel anytime link is located in the “tiny print” area at the bottom of the website (USA)

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Need Help?  Contact Support - Options

  1. Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.
  2. Contact >>   HP Instant Ink Support   NOTES:  Select Region // Hours are as listed at the site.
  3. The Terms of Service contract provides contact information, usually in the very first section.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

 

READ the all-important Terms of Service Contract

Scroll to the bottom of the Instant Ink website  – in the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms

 

 

Examples of the Terms of Service Contract for various regions

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2723e All-in-One Printer 

 

 

Printer and  HP+ service

Open HP+ Printer Homepage > Concierge Help > Click the Contact Us link in the Orange box

 

Note that Concierge assistance is only available for registered HP+ printers.

 

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

 

HP+ Printing – Website / Information / FAQ

 

“Print Anywhere App” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

  1. Use Print Anywhere

Partial Excerpt:  Share your printer: Allow others to send remote print jobs to your Print Anywhere printer. Enable Private Pickup (HP+ printers only) to hold the print job until the person who sent it is near the printer.

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

HP Recommended

Hi @Ballaratuser21,

 

I'd like to help!

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.