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Damien7592
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HP Instant Ink Free 3 Months Trial

HP Office Jet Pro 6968
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Good morning! 

I'm trying to activate our 3 months free trial instant ink program. However, when setting up the printer, I don't have the offer/code to include. 

How can I get the code to get the free trial?

Thank you.

 

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Hey there! @Damien7592,

 

Please share a picture of the 3-month free trial. So we can credit you the free months to your account.

 

When you buy a new printer and set it up either at 123.hp.com or using the HP Smart app, you are offered a free trial of Instant Ink. 
The number of free months depends on the offer at the time and the country of enrollment. 
You must take advantage of this offer within 7 days. There is no special code and the free months are automatically applied to your account. After 7 days, the free trial offer expires. 

 

To confirm that you received your free months:
Check the message on the Confirmation page just before you enroll, or sign into your account page at Instantink.com and find the free months under My Account > My Plan. 
Free trial months are not offered when you sign up at Instantink.com – only at 123.hp.com and the HP Smart app. 

Remember to take advantage of the free trial offer while you are setting up your printer!
 

Also, share us few details through a private message. So I can check the account details and help you with the issue.

 

Instant ink account number-

Instant ink email address-

 

Refer this article to know more information about enrolling in instant ink services. Click Here

 

Hope this answers your query!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
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Damien7592
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Hi A4Apollo,

 

Please find my picture attached!

 

HP Picture 3 month trial.png

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Hi! @Damien7592,

 

Thanks for sharing the picture. Please share us few details through a private message, so I can check the account details and credit the free months.

 

Instant ink account number-

Instant ink email address-

 

I'll watch your reply!

Take Care! 

A4Apollo
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Damien7592
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Thank you. 

 

I just sent you a private message.

 

Thank you

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@Damien7592,

 

Thanks for sharing the email address. However, I don't see you have enrolled the printer in the instant ink services.

 

Please enroll the printer first to avail the trail.

 

Refer this article to know more information about instant ink enrollment. Click Here

 

 

Hope to hear from you soon!

A4Apollo
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Damien7592
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I'm almost at the end of the registration process. Why are they asking me my credit-card right away? What should I do?

Screen Shot 2019-06-12 at 5.18.50 PM.png

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Damien7592
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I just sent you a private message! Thank you for your help!

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Hi @Damien7592

 

Did you complete the billing information? A card information is required to complete the enrollment process. As you have 3-free months, you'll not be charged unless you print more than your plan. 

 

Please complete the enrollment and let us know here. 

 

Thanks!

 

Asmita
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Damien7592
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Hi Asmita,

 

yes, I did! i just sent you my account info my private message.

 

Thank you!

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