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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎07-11-2022 07:13 PM

HP Recommended
Product: HP OfficeJet Pro 9010e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

This seems to be a regular question, I am surprised there has been no easy fix yet.

 

Like many I started the HP Instant Ink in the US for my printer there (Envy). I have since moved to New Zealand and bought a new HP OfficeJet Pro 9010E (bought in NZ). However I cannot change regions from the US to NZ (where I now live). Virtual Assistant is no help. I do not want to have to create a whole new account for another printer. Workable ideas? I have exhausted the Virtual Assistant, it is more frustrating than helpful.

1 person had the same question
1 REPLY 1

‎07-13-2022 08:33 AM

HP Recommended

@ABoykett

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

You'll have to create a new Instant account in NZ and enroll the Printer.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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