HP Instant Ink levels incorrect

[InksOut]

HP Instant Inks says, 'you should have enough ink, we will send you more you are close to running out'. Yet, my black ink is so low that it is printing in shades of red. Is there a way to have HP 'scan' (or the like) my printer ink levels? Or a similar fix? Any suggestions are greatly appreciated =^.^=

[sandytechy20]

@InksOut

Welcome to the HP support community.

I understand that the instant ink cartridge is not printing, and I am glad to assist you.

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

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Cheers.