HP Instatnt enrolllment

[JohnHampshire]

Printer suddenly wont work and says it will not do so until it is enrolled in HP Instant.  So I've bought and paid for the printer (2021) and I pay for HP instant and I cannot use my printer and have lost a whole day of working trying to fix it.  I cant enroll or do anything.  The many wizards and HP doctors are useless.  HP Service is not operating.  I wonder how a large company can attempt to rely on online systems that suddenly go mad - as if someone is deliberately seeking to alienate all HP and get them to shop for a different brand..

[Betty0610]

@JohnHampshire

Welcome to the HP Support Community.

Let's remove and add web services:

To remove Web Services using the printer control panel 1. On the printer control panel display, from the Home screen, touch ( HP ePrint ), and then touch (Web Services Settings). 2. Touch Remove Web Services.

To set up Web Services using the printer control panel 1. On the printer control panel display, from the Home screen, touch ( Setup ). 2. Touch Web Services Setup . 3. Touch Accept to accept the Web Services terms of use and enable Web Services. 4. On the screen that appears, touch OK to allow the printer to automatically check for product updates.

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to set up a proxy server. If you do not have the proxy details, contact your network administrator or the person who set up the network.

5. If the Printer Update Options screen is displayed, select Install Automatically (Recommended) or Alert When Available. 6. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!