HP OfficeJet Pro 6968 Unexpected cartridge.

[zapcast]

HP OfficeJet Pro 6968 All-in-One  "Unexpected cartridge. Check to see if it should be installed in another printer." This started when a new cartridge was installed. New cartridges supplied by insta-ink. Yes, they are in the right slots. Yes, I have tried several new cartridges, all supplied by insta-ink. Yes, I have tried all the posted troubleshooting (Restart, clean contacts, power down, etc. ) .  Printer was working fine prior to new cartridge installation. 

What now? Cancel insta-ink? 

[Anand_Andy]

Hi @zapcast, 

Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

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You may also refer to the document: HP Inkjet printers - Ink cartridge errors

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