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‎12-11-2022 08:29 AM - last edited on ‎12-11-2022 02:17 PM by Retired

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer

I have an HP OfficeJet Pro 9015 printer. Installed are the HP "Instant Ink Cartridges". I just received a full set of instant ink cartridges from HP and installed. Now I am unable to use the printer as the following message appears on the printer display. "There is a problem with the supply system. Try replacing the affected cartridge with a different."

I've tried everything to get the cartridges to work! Reset the printer, clean contacts, take out cartridges and reinstall, use HP scan doctor and the HP support assistant. The printer shows the wifi is working and connected to HP. My ink levels though brand new will not display because of the "supply system error".

Can anyone help me with this problem so I can get this printer operational again?

Thank you.

John

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