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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER..
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HP Photosmart B210 ink system failure

HP Recommended
HP B210
Microsoft Windows 7 (64-bit)

Hi I have a Problem ink system Failure Hp Photo smart B210 . Error for Oxc19a0003 

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Welcome to HP support community.


Clean the ink cartridge vents and contacts

  1. Gather the following materials:

    • A pin to clean any clogged vents

    • A clean, lint-free cloth

    • A clean, dry cotton swab

    • Distilled or bottled water


      Do not use tap water because it might contain contaminants that can damage the printhead.

  2. Turn on the printer, and then open the ink cartridge access door.

  3. Wait until the carriage is idle and silent before you proceed.

  4. Press the tab on the front of the ink cartridge to release it, and then remove it.

    Removing an ink cartridge from the printhead

  5. Place the ink cartridges on a clean piece of paper with the ink opening face up.


    Do not leave the ink cartridges outside the printer longer than 30 minutes. Doing so can result in damage to both the printer and the ink cartridges.

  6. If an orange tab is attached to any ink cartridge, remove it.

    Example of the orange tab

  7. Examine the vent area located on top of the ink cartridge, next to the HP logo.

    Example of the vent area

  8. If any of the ink cartridges have clogged vents, use a pin to clean the vents.

    Example of a clogged vent

    Example of a clean vent

  9. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris on the copper-colored contact on the ink cartridge.

    Example of the copper-colored contact on the ink cartridge

  10. Reinsert the ink cartridges into the matching letter and colored dot slot, and then push the ink cartridge down and forward until it snaps into place.

    Example of sliding the ink cartridge into the correct slot

     Example of snapping the ink cartridge into place

  11. Run your finger along the top of the ink cartridges to make sure none of them protrude. If any ink cartridges protrude, press down firmly until each ink cartridge snaps into place.

  12. Close the ink cartridge access door, and then check the control panel display for the error message.

You can refer this HP document for more assistance: Click here


Let me know how it goes.

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I am an HP Employee

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