05-21-2019 10:39 AM
I have a HP Envy 7640 printer. I bought a new computer and re-installed the printer software that came wioth i 2 years ago. In the past, I could go to an entry on the Strqt Progrms listing under HP (I believe it was like Smart Scan Extended) and go to my desktop and open a scanning program that scanned and gave me severla options to adjust the scan; like choose pdf or jpg or email, select destinaiton, file name, etc. With my currnt setup, I can go to HP Smart, choose between scan, instant ink, print dovuments, print photos, etc. But now when I scan, I have limited options __basically just edit the scan and save it. No options on what kind of scan,, etc. I can't find the source of that option program to download. Can you help? Karl
Solved! Go to Solution.
05-21-2019 11:08 AM
You can find the HP Scan software in the next link >> HP Scan Extended Software
Install the software and check the options available :SocialCare:
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@ferRX / I am a volunteer posting answers on my own time.
05-21-2019 01:28 PM
nks. I had downloaded all sorts of drivers, etc. but to no avail. I had finally stumbled onto this site after I went to the Forum, but even then, the HP process was not that straightforward. Your web site suggtion worked fine.