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‎05-21-2019 10:39 AM

HP Recommended
Product: Example: HP Envy 7640
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Envy 7640 printer. I bought a new computer and re-installed the printer software that came wioth i 2 years ago. In the past, I could go to an entry on the Strqt Progrms listing under HP (I believe it was like Smart Scan Extended) and go to my desktop and open a scanning program that scanned and gave me severla options to adjust the scan; like choose pdf or jpg or email, select destinaiton, file name, etc. With my currnt setup, I can go to HP Smart, choose between scan, instant ink, print dovuments, print photos, etc. But now when I scan, I have limited options __basically just edit the scan and save it. No options on what kind of scan,, etc.  I can't find the source of that option program to download. Can you help?  Karl

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-21-2019 11:08 AM

HP Recommended

Hi @Karl01,

 

You can find the HP Scan software in the next link  >> HP Scan Extended Software 

 

     Install the software and check the options available :SocialCare:

 

* Click on KUDOS thumbs up :ThumbUp:to say thanks,

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

 

dodecaedro.gif

.
@ferRX / I am a volunteer posting answers on my own time.

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3 REPLIES 3

‎05-21-2019 11:08 AM

HP Recommended

Hi @Karl01,

 

You can find the HP Scan software in the next link  >> HP Scan Extended Software 

 

     Install the software and check the options available :SocialCare:

 

* Click on KUDOS thumbs up :ThumbUp:to say thanks,

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

 

dodecaedro.gif

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No

‎05-21-2019 01:28 PM

HP Recommended

nks. I had downloaded all sorts of drivers, etc. but to no avail. I had finally stumbled onto this site after I went to the Forum, but even then, the HP process was not that straightforward. Your web site suggtion worked fine.

 

Karl

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‎05-21-2019 11:15 PM - edited ‎07-03-2019 07:15 PM

HP Recommended

Great, I am happy to hear the suggestion worked fine 😄

:smileywink:

Best regards,

ferRX.

 

dodecaedro.gif

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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