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06-08-2022 02:06 PM
@cmnarcisse, Welcome to the HP Support Community! I’m here to help.
I see that you are trying to enroll the printer in Instant Ink. Make sure the printer is connected to the internet.
Reinstall the HP Smart app if required.
For assistance, kindly refer to - Enrolling in HP Instant Ink
Hope this helps! Let me know how it goes.
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