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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎01-12-2021 11:24 AM

HP Recommended

can someone please help me and give me a phone number to contact this company. They charged me for a printer I sent back to them. Virtual agent is useless. How do I get a hold of someone in customer service? Please do not respond with “go to virtual agent” because I’ve gotten frustrated 😡

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5 REPLIES 5

‎01-16-2021 09:04 AM

HP Recommended

@Michele160581

 

Welcome to HP Support Community


I understand your concerns and frustration

 

I will escalate your case to HP's regional escalation team and a Case Manager will reach out to you

 

Please check your Inbox for more instructions


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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‎01-18-2021 07:55 AM

HP Recommended

Thanks I just wish there was a customer service agent that could be called. I’m assuming my next message will contain how to get in contact with someone?

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‎01-19-2021 04:50 AM

HP Recommended

If we have the required details, the same will be sent to a Case Manager in your region and they will reach out to you

 

I have also sent you a private message with the Support No for HP

KrazyToad
I Am An HP Employee

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‎01-22-2021 08:39 AM

HP Recommended

Hi I do not see the support phone number

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‎01-23-2021 01:13 PM

HP Recommended

Hello I would also like the support contact for HP as I am having trouble with my ink as well.

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