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‎02-06-2023 07:59 AM - last edited on ‎02-08-2023 10:32 AM by Retired

HP Recommended
Product: HP DeskJet 2624 All-in-One Printer

I’m new to setting up a printer and having issues just connecting to Wi-Fi. I have my Wi-Fi on my phone turned on and connected to my wireless internet and my printer is connected to my network and it’s just not sinking

1 REPLY 1

‎02-09-2023 09:58 AM

HP Recommended

Hi @Bre1914,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

Do you get an error message when trying to connect to the Wi-Fi?

Meanwhile,  follow the steps from this document and see how it goes. 

 

You may also refer to the documents mentioned below. 

HP printer setup (Apple AirPrint for iPhone, iPad)

HP printer setup (Wi-Fi network)

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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