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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
jelikinto83
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HP instant ink - is the free plan worth it?

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I was planning to enroll in the free plan (15 pages/month) of instant ink. I know for a fact that I’m not planning on printing more than 15 pages, but I’m just wondering what would happen if I decide to cancel my subscription. Will I have to send back the ink cartridge?

Are there any hidden fees?

Would it ruin my computer?

I have an hp envy 7640.

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Dragon-Fur
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@jelikinto83 

 

Instant Ink is a Print-by-Page subscription.

 

Free plan, if you can even still get it, might be "worth it" if you only print occasionally and if you think the setup is worth the overhead that is required to be signed up for a subscription service. 

 

Note that the Free Plan is being discontinued in some regions and is being shifted to a low-cost paid plan.  Contact Instant Ink support in your region to ask about whether the Free Plan is still available AND for any details on that plan and other plans.

 

Best you read how the service works, including the information in the Terms of Service document for your region. 

 

Yes, I am recommending you read the contract.

 

Fees are not hidden but might surprise you if you do  not understand the plan.  For example, if you "go over" your plan page limit, you are charged for sets of extra pages as described in the contract.

 

You never own the Instant Ink cartridges.  Ink is supplied at no extra charge during the time the contract / subscription is active.  After the subscription is terminated by customer or by HP, the Instant Ink cartridges will stop working.  Instant Ink cartridges should be returned to HP.  See the contract for details.

 

The plan cannot ruin your computer.

The plan does not ruin your printer.

 

The plan requires that the printer be connected to the Internet for monitoring purposes.  WHAT you print is NOT monitored, the amount of printing is counted.  Each "page" is any sheet of paper on which anything is printed.  Test pages from Diagnostics are not counted.

 

People who generally save money and benefit from the service are generally those who print a lot, print regularly, and like the benefit of being sent ink when it is needed.  There is a certain "cozy feeling" about being able to ask for help when things are not working, too.  Instant Ink support is available by phone and here in the Community.

 

 

HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Need Help?

Phone contact, where available, will be posted on the main website (front page).  For example, look for the contact number in the blue ribbon just under the introduction section / image.

 

Of Interest…

  • Section Check to see if your HP printer works with Instant Ink
  • FAQ section > READ How does HP Instant Ink work? – Be sure to read all the FAQ sections.
  • The all-important Contract > Link is located below the FAQ section > Terms of Service Contract

 

NOTES: 

  • It is NOT necessary that you be enrolled to read the contract
  • Contract:  Open the main website > Change region / flag > scroll down just past the FAQ
  • The contract also provides contact information, usually in the very first section.

 

Examples

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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