HP instant ink

[Kuikkunen]

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I can't for the life of me understand, that why there needs to be a subscription to PRINT on my OWN PRINTER. I BOUGHT THIS PRINTER ALREADY, with the ink inside it and I can't use it. I TRY to use this printer every other month and every time there's a problem. EVERY TIME. I've updated my payment info, I've updated my plan and I still I can't print. 

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Have a great day!

Edit: I forgot to say that when you run into a problem, there's no way to contact HP and what I've read so far, it's a waste of time anyway if you manage to actually "get help".

Can someone from HP please explain to me how I get my payment info away from your site? I really don't like to have my card info on your site/app.

[A_Gayathri]

Hi @Kuikkunen,

Welcome to the HP Support Community

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist you better, I have sent out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.