HP page count dispute

[accountx]

I have been attempting to find a "submit a ticket" or chat with an agent for MONTHS and your site is insanely confusing, there has never been anyone available on the chat support, either. My printer has registered pages I have NOT used, and I am the only one in the house. Secondly, where did all my rollover pages go? I only signed up again for another month to use my remaining rollover pages and now they're gone. I need the situation rectified and a refund, I spend way too much money with this service to not have a working service.

[sandytechy20]

@accountx

Welcome to the HP support community.

I understand that the instant ink cartridge is not printing, and I am glad to assist you.

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.