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‎10-06-2019 03:15 AM

HP Recommended
Product: Hp deskjet all-in-one 3635
Operating System: Other

I have hp 3635 printer it was working OK then e3 error came on no paper jam inside ,and it say carriage don't move and when I open carriage door carriage ink don't came in the middle so I can remove ink cartridge ,I try everything e3 won't go thanks

1 REPLY 1

‎10-08-2019 01:28 PM

HP Recommended

@VeraAma

 

Welcome to the HP Support Community.

 

If you have tried all the steps from this document: https://support.hp.com/us-en/product/hp-deskjet-ink-advantage-3630-all-in-one-printer-series/7172313..., I recommend you to contact the HP Support Team as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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