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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Microsoft Windows 10 (64-bit)

Hello All,

i have an HP printer ,

recently i got an error on the screen every time i print or make  a copy.

HP Instant Ink Problem

Cannot Print.

Visit www.hpinstanink.com for information.

 

Please help

1 REPLY 1
HP Recommended

Hi @Veasna1,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Are you enrolled in the instant ink program?

 

If yes, have you canceled your account?

 

Which screen you are getting this error message from? On a printer or a device, you are using?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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