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‎06-01-2023 09:25 PM

HP Recommended

Hi today I ordered ink so I thought and apparently I also ordered a printer. I do not need the printer. I already have a printer in office. I opened a chat to speak to someone about wanting to cancel my order because all I wanted was ink. After being transferred five times and being put on hold for 25 minutes I had to hang up. Does anybody know how I can get this order canceled. I have received two emails one indicating that the printer has been shipped but neither email has any kind of order number I can refer to. Please help!! Thank you

1 REPLY 1

‎06-03-2023 12:07 AM

HP Recommended

Hi @Yaya20,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.
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