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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎07-06-2023 08:30 AM - last edited on ‎07-07-2023 10:27 AM by Retired

HP Recommended
Product: HP ENVY Photo 7134 All-in-One Printer

has anyone else had an issue with the instant Ink program?? 
I've benn paying for ink when I never receive anything. Everytime I try and contact their support team it’s a robot or you have to pay £22 to talk to someone!

my printer hasn’t worked in months either and still getting no help from them. 

2 REPLIES 2

‎07-07-2023 06:30 PM

HP Recommended

Hi @Imasters,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message.  

 

To locate your account, please provide
Your registered email address
Your Instant Ink account ID
Serial number of your printer enrolled in instant ink
Confirm your address,

 

Please click on it. I hope this helps resolve this issue completely, Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say

 

Take care and have a great day ahead!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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‎07-08-2023 06:46 AM

HP Recommended

@alden4 

how do I private message you?

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