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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎09-14-2023 09:44 AM

HP Recommended

Are HP really making you use their own ink?  I bought ink replacements and I am being told that it has detected incompatible ink. If this is the case I will never use HP products ever again. My last two computers and current printer are all HP devices.    Is there no opt out clause? Is it even legal to force you to use their own ink?  

 

Very angry with HP right now.

1 REPLY 1

‎09-19-2023 09:40 PM

HP Recommended

Hi @Kl110,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Could you elaborate on the issue for better understanding?

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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