HPENVY60552

[MidoCisse]

Hello, 

I own an HP Envy 6055e and am getting tired of paying the ink monthly. How can I use a different brand of ink on my printer?

Thank you

[Sneha_01]

Hi @MidoCisse 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you are using instant ink and do not wish to continue, you can always cancel the account and use genuine HP ink cartridgesNOTE: Once you cancel the instant ink account you can use any genuine HP ink cartridges and the printer will work. 

At first let's try the steps below.

Please try to disable the web services once. You may Click Here to check how to disable the web services.

Once done please try a network restore on the printer. 

• Disconnect the power cord from the router.
• Turn off the printer.
• Turn off the mobile device/PC.
• Reconnect the power cord to the router, then wait for the Internet activity light to display a normal connected status.
• Turn on the printer.
• Turn on the mobile device/PC.
  Could you please try these steps to connect the printer to the network (in case of dual-band routers, please use the 2.4 Ghz wireless connection for the printer):
•  Remove HP Smart App from your mobile device (if already installed).
•  Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.
• Download and install HP Smart App on your mobile device from the app store.
• Open HP Smart App and follow the onscreen instructions on the screen to connect the printer to a wireless network..

I hope this helps.

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