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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎02-06-2023 06:27 PM

HP Recommended
Hello Support,
 
I get a number of emails regarding HP Instant Ink in a day, week, month.
I have tried through HP Instant Ink support to get this to stop!!!  I have at examples two case numbers.  I can't see where I can attached and the support email address came back with invalid.  I have documentation supporting my claim.  
I've been so disappointed that all the sudden after two year after cancelling the service, I'm receiving these email and it has become harassment.
I'm not sure what triggered this to happen, but HP Instant Ink Support doesn't seem to take this seriously; especially when I have explained a few times the issue.
When is your programmers for this program going to take this seriously.  Do I have to take legal action.  It has taken up so much time to try and eliminate these emails to no resolution.
I've started awhile back to document and I have over 150 emails that have been received.  
Please acknowledge receipt of this email and action to be taken to resolve.
 
Sincerely,
 
Jaime Catron-Norris
 
1 REPLY 1

‎02-11-2023 08:10 AM

HP Recommended

Hi @jccboo,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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