Having printing issues

[VRackley]

I recently joined up for instant ink for the second time and made the payment,  the next payment is not due until August 16th but I have been unable to use my printer for nearly two weeks now,  so I paid for instant ink to use it a little over a week.  It showed I need update my payment information and I did that as well and it's still not working 

[Nal_NR]

Hi @VRackley,

Welcome to the HP Support Community. 

I'd be happy to help you!

I would need to know a few details regarding your Instant Ink account to help you get the ink cartridges sorted.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

I hope this helps resolve this issue completely,

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.