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‎03-30-2020 02:09 PM

HP Recommended
Product: HP Photosmart A636
Operating System: Mac OS X 10.8 Mountain Lion

Hello I found an old HP Photosmart A636 printer that has a 110 ink cartridge but when I bought a hp 110 ink cartridge to replace it - it says it’s not compatible but its the same cartridge number and on hp website that’s the replacement cartridge so I’m not sure why printer is not recognizing cartridge. Please Help! Thank You!

1 REPLY 1

‎04-02-2020 06:23 AM

HP Recommended

@aidaniel, Welcome to HP Support Community!

 

I see that you have issues with the printer after replacing the ink, this could be an issue with the cartridge or the printer ink system.

 

I'd recommend you follow the steps from the document HP Printer Does not Print and Error Indicates Faulty Ink Cartridge to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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