How can I cancel Instant Ink participation and remove HP from monitoring my printer?

[MEC39]

I would like to discontinue participating in the instant ink program.  The monitoring and changing  ofcartridges always screws up my network.  Right now I can't use my printer; the printer is preventing it because I replaced an ink  cartridge that a message states " the cartridge is not the kind that is for the instant ink program"....which I do not want.  I do not want to have the service or be billed monthly for it.  Who can I connect with to make this clear and be sure that the monitoring is eliminated and I have a printer that works. ?

Thank you,

[personal info removed]

[Dragon-Fur]

@MEC39 

Welcome to the HP Community.

Learn how to cancel your Instant Ink subscription here:

READ   >>>  HP Instant Ink - Cancel Your HP Instant Ink Service

You can also find out how to cancel your subscription by reading the Cancel section in your Terms of Service contract.

You can also try contacting Instant Ink Support.

Links and information below...

Things that are Instant Ink

Start here:

HP Instant Ink - Enrolling in HP Instant Ink

Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

Watch the video posted on the Website

Click on FAQ

For example,

• Read Check to see if your HP printer works with Instant Ink
• Change or cancel anytime link is located in the “tiny print” area at the bottom of the website (USA)

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Need Help?  Contact Support - Options

1. Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.
2. Scroll down on the Website to Need some expert advice?
3. II Support Portal >> HP Instant Ink Support   NOTES:  Select Your Region // Hours are as listed at the site.
4. The Terms of Service contract provides contact information, usually in the very first section.

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How does it work?   Contact Options?   Details / Plans / Cancel Information

Want to Cancel your Subscription?  READ HP Instant Ink - Cancel Your HP Instant Ink Service

READ the all-important Terms of Service Contract > Scroll to the bottom of the Instant Ink website  – in the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms

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Examples of the Terms of Service Contract for various regions

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

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