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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎09-25-2025 07:07 AM

HP Recommended
Product: HP OfficeJet Pro 8024e All-in-One Printer

When I change a cartridge I often receive two complete sets of Instant Ink colour cartridges. I have too many magenta & cyan ones, the yellow & black are ok. How can I get a temporary stop put on magenta & cyan only?

2 REPLIES 2

‎09-25-2025 01:28 PM

HP Recommended

Ink cartridges are free, you are not paying for ink cartridges. It's better to have them on stock than not have them or waiting for delivery.




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‎09-30-2025 07:51 AM

HP Recommended

I agree that having cartridges in hand can prevent any hold-ups. The problem I have is over-delivery: two weeks ago I changed 2 cartridges and two full sets were sent, last week I changed 1 cartridge and today I have received another two full sets. I seem to use more yellow than the other colours so now I have a stock of: 2 Black, 4 Yellow,11 Magenta and15 Cyan! The automated Chat doesn't recognise my problem and I haven't managed to contact a human being!

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