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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎02-27-2020 11:27 PM

HP Recommended

So I cancelled my instant ink subscription and got confirmation that it will be deactivated by Feb 25th. In my account I see that there's no plan active anymore. But today HP did credit my bank account with the subscription fee.

I can't seem to find a customer service phone number to talk this through. 

So I just want my account deleted now. How can I do that? 

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10 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-28-2020 09:51 AM

HP Recommended

I did manage to get in touch with the customer service. It's been solved. No need to delete my account anymore. 

The topic can be closed now. 

View solution in original post

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2 REPLIES 2

‎02-28-2020 08:13 AM

HP Recommended

Hi @Pampanchuh

 

Welcome to the HP Support Community. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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‎02-28-2020 09:51 AM

HP Recommended

I did manage to get in touch with the customer service. It's been solved. No need to delete my account anymore. 

The topic can be closed now. 

Was this reply helpful? Yes No
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