How can we convince HP to ship Instant Ink to Canadians a little sooner

[music_cities]

I love the concept of Instant Ink, but shipments to Canada take two weeks.  I commonly run out of ink while the shipment is in transit, which can be a real problem because it's typically when I need to print a lot of pages, e.g. when there's a deadline.  What would be really wonderful is if HP just shipped ink to Canadians one or even two weeks sooner!  It seems like such a simple and obvious solution to the problem. Why pay for faster shipping, when the whole system is designed to predict when the customer is going to run out of ink?  Keep the prediction algorithm the same, but trigger the shipment earlier. 

The current system I'm sure works wonderful for Americans, who can expect their ink in a few days.  But, it can't be that hard to change the algorithm just slightly to ship to other countries just a little bit sooner. 

I suggested this to HP, but  not sure the suggestion got up to where it was considered.  How can we get this message to them?

[Irwin6]

Hi @music_cities,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with your instant ink account.

This issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support