How do I cancel my instant ink subscription if that printer is broken and can no longer connect?

[ingodeanwallace]

i own a hp deskjet 2680, which fell and broke completely. how do i cancel my instant ink subscription for that printer if it can no longer connect?

[Alden4 · Accepted solution]

Hi @ingodeanwallace,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 2680 printer is no longer functional and you're unable to connect to it, you can cancel your Instant Ink subscription through the HP Instant Ink website. Follow these steps.

• Visit the HP Instant Ink website: Go to the official HP Instant Ink website using a web browser. You can access it at https://instantink.hpconnected.com.
• Sign in to your HP account: Log in to your HP account that is associated with your Instant Ink subscription. If you don't remember your login information, use the "Forgot your password?" link to reset your password.
• Access your account settings: Once logged in, navigate to your account settings. Look for an option like "Account," "Profile," or your account name.
• Cancel your subscription: Find the section related to your Instant Ink subscription. There should be an option to manage or cancel your subscription. Follow the on-screen instructions to cancel the subscription.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support