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calgal1077
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How do I get my 2 free months?

HP 6978 and Instant Ink
Microsoft Windows 10 (64-bit)

Hi,

 

My HP 8610 was enrolled in Instant Ink. Last week, the 8610 died, and I bought myself a new HP 6978 to replace it. The new 6978 came with 2 free months of Instant Ink. How do I redeem those 2 free months if I'm already enrolled in Instant Ink?

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HP Recommended

How do I get my 2 free months?

Hey there! @calgal1077,

 

Please share a picture of the 2-month free trial. So we can credit you the free months to your account.

 

When you buy a new printer and set it up either at 123.hp.com or using the HP Smart app, you are offered a free trial of Instant Ink. 
The number of free months depends on the offer at the time and the country of enrollment. 
You must take advantage of this offer within 7 days. There is no special code and the free months are automatically applied to your account. After 7 days, the free trial offer expires. 

 

To confirm that you received your free months:
Check the message on the Confirmation page just before you enroll, or sign into your account page at Instantink.com and find the free months under My Account > My Plan. 
Free trial months are not offered when you sign up at Instantink.com – only at 123.hp.com and the HP Smart app. 

Remember to take advantage of the free trial offer while you are setting up your printer!
 

Also, share us few details through a private message. So I can check the account details and help you with the issue.

 

Instant ink account number-

Instant ink email address-

 

Refer this article to know more information about enrolling in instant ink services. Click Here

 

Hope this answers your query!

 

I hope you have a great day! 🙂

 

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A4Apollo
I am an HP Employee

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