• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP Color LaserJet MFP M282nw
Microsoft Windows 10 (64-bit)

I successfully setup my new HP Color LaserJet MFP M282nw printer with appliction HP smart but i want to register it as my new printer (to my account) on webside https://www.hpsmart.com/sk/sk/newprinter . 

jankovierik_1-1639753991830.png

 

But i cant find any claim code when i print a information sheet. It only print a automatically generated email adress and no claim code as it is supposed. (I need claim code to add my new priter to my account on hpsmart.com)

jankovierik_2-1639754104039.pngthis prints to me

jankovierik_3-1639754334510.pnghow it is supposed

 

 

Reason why i write this is --- i want to change name of my printer´s HPeprint mail and name it by my own name (as example vierik1@hpeprint.com )  Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@jankovierik, Welcome to the HP Support Community! I’m here to help.

 

I understand the printer is not printing a claim code. 

 

To know how to find the claim code, refer to - Find the Printer Claim Code or Having Trouble Claiming Your Printer?

 

To know how to change the ePrint email address, refer to this document. 

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@jankovierik, Welcome to the HP Support Community! I’m here to help.

 

I understand the printer is not printing a claim code. 

 

To know how to find the claim code, refer to - Find the Printer Claim Code or Having Trouble Claiming Your Printer?

 

To know how to change the ePrint email address, refer to this document. 

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.