How is it possible to close my Instant Ink account? I've tried chatting and cannot even do step one

[Gerryh36]

EVVY 5540

[Jay_G24]

Hi @Gerryh36,

I'd like to help!

I understand you are trying to cancel your instant ink account.

Follow the steps to cancel the instant ink account -

Cancel your HP Instant Ink service

Use your HP Instant Ink account to cancel your HP Instant Ink service.

1. Sign in to hpinstantink.com/signin.

   Your HP Instant Ink account page opens.

2. In the Status area of your HP Instant Ink account page, a printer drop-down menu is available when there are multiple printers enrolled. Click the drop-down menu, and then select the printer you want to cancel.

   

3. Check the Print History or the HP ePrint address of the printer to confirm you have selected the correct printer.

4. Click My Account, and then click Account Settings.

   

5. Click Cancel my HP Instant Ink Subscription.

   You receive an email confirmation of the cancellation. The cancellation finalizes at the end of the current billing cycle when the final charge processes successfully.

 Hope this helps! Keep me posted. 

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