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‎07-13-2021 02:22 PM

HP Recommended
Product: probook
Operating System: Microsoft Windows 10 (64-bit)

My new printer came with ink. I have printed out 150 pages and it has run out. I bought it to print out documents for a meeting this Friday (16th). My account tells me that the replacement ink will be within 10 working days!

How do I get a cartridge to arrive by Friday morning latest?

Is there always this length of time between replacements? (Hope not otherwise this is a TERRIBLE service).

Can someone offer rays of hope here? The printer is great and so easy to use - but this is really bad news if you need to print every day.

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-15-2021 09:55 AM

HP Recommended

Dear Betty

Thanks for your reply - that was helpful. What is SO amazing, however, is that I got replacements in the post TODAY! This is great service - and saves my meeting tomorrow.

Hope your week/weekend goes as well as my ink cartridge replacements!

Warm regards

Graham

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎07-14-2021 10:56 AM

HP Recommended

@gwpm14

 

Welcome to the HP Support Community.

 

Unfortunately, no cartridge can reach you by Friday morning.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎07-15-2021 09:55 AM

HP Recommended

Dear Betty

Thanks for your reply - that was helpful. What is SO amazing, however, is that I got replacements in the post TODAY! This is great service - and saves my meeting tomorrow.

Hope your week/weekend goes as well as my ink cartridge replacements!

Warm regards

Graham

1 person found this reply helpful
Was this reply helpful? Yes No

‎07-17-2021 12:49 AM

HP Recommended

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Have a nice day and stay safe!:)


I am an HP Employee

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