-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- How software framework for HP Elitebook 820 G3

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
02-15-2024 01:53 PM
Product: Elitebook 820 G3
I currently can't adjust my screen brightness and whenever I use the keyboard combination of FN+ f5/f6 it triggered "Please download and install HP software framework ftp://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe. You will need to restart the system after installation".
Please I need help with the link to download the HP framework compatible with my HP Elitebook 820 G3. Thanks
1 REPLY 1
02-15-2024 02:09 PM
Here's a working link to the HP software framework download:
https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.