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‎10-22-2023 09:04 AM - last edited on ‎10-22-2023 11:19 AM by Retired

HP Recommended
Product: HP ENVY 5032 All-in-One Printer

I am trying to unsubscribe from my Instant Ink account but my printer is not working and therefore not connected to my lap top, is there any other way of doing this.  I have tried all avenues with the Virtual Assistant but it keeps taking me back to the page to unsubscribe but obviously cannot connect to the printer.

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1 REPLY 1

‎10-23-2023 10:00 AM

HP Recommended

Hi @Bev824,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Since you have already tried other options, I recommend you contact phone support for further assistance. 

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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