How to change region of my HP DESK JET INK ADVANTAGE 2136 TO ASIA REGION (PHILIPPINES)

[Chedriel]

Since my printer is buyed from middle east so for now i just want to change my region of my printer to phillipines and i just want also to change my ink to HP INK ADVANTAGE 680 because the ink that i am using right now is HP INK advantage 652 and i cannot buy here in phillipines

[sandytechy20 · Accepted solution]

@Chedriel

Welcome to the HP support community.

To do a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

Reply with the requested information for more assistance.

Cheers.

[Chedriel]

Hello, where i can find the requested details/information and what will be the suggested ink cartridge that i can use here in philippines?

[praveen196]

@Chedriel

I understand your concerns.

Please contact our HP shopping team. They will help you.

https://www8.hp.com/ph/en/cartridge/ink.html

Or you can contact our phone support. They will help you.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

Have a nice day!!