How to connect printer for instant ink

[Nannemcfee]

Hp Deskjet 2720e, have set up just last hurdle in connecting printer for instant ink.  Have given Bank details etc and printer wot

[Kuroi_Kenshi]

Hi @Nannemcfee,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand you’ve set up your HP DeskJet 2720e printer but are having trouble with the final step of connecting it to Instant Ink after already entering your bank details. Let’s go through the steps to complete the setup.

Check Internet Connection

Make sure your printer is connected to Wi-Fi.

On the printer, press the Information (i) button. It should print a Network Summary page that confirms Wi-Fi status.

Verify HP Account Login

Go to HP Instant Ink Sign In.

Sign in with the same HP account you used to register the printer.

Add Printer to HP Account

In your account, go to My HP Instant Ink → Add a Printer.

Enter the printer’s Claim Code (printed during setup or found in the HP Smart app under Printer Settings).

Check Instant Ink Status in HP Smart App

Open the HP Smart app on your phone or computer.

Select your printer → HP Instant Ink → it should show as “Connected.”

If not, click Activate/Retry and follow the prompts.

Update Printer Firmware

Go to HP Support, enter your printer model, and check for the latest firmware update.

Outdated firmware can sometimes prevent Instant Ink activation.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,