How to delete old printer from smart app

[4evrfre]

I no longer own the hp photo envy printer. How do I delete it from hp smart app?

[Rainbow23 · Accepted solution]

Hi @4evrfre,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you want to remove your older printer from your HP Smart Account.

Please follow the steps from this video to update the HP smart Account. (Click on the word document to open the web page).

I hope this helps.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[mathewwade]

If you no longer own an HP Photo Envy printer and want to delete it from the HP Smart app, you can do so by following these steps:

1. Open the HP Smart app on your device.
2. Tap the "Printers" icon in the bottom right corner of the screen.
3. Find the HP Photo Envy printer you want to remove from the app's list of printers.
4. Tap and hold on the printer until a pop-up menu appears.
5. Tap "Remove Printer" from the menu.
6. Confirm that you want to remove the printer when prompted.

Once you have confirmed that you want to remove the HP Photo Envy printer from the HP Smart app, it should no longer appear in the list of available printers. This will ensure that you don't accidentally try to print to a printer that you no longer own or have access to.