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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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I have inserted the new black ink for Officejet Pro 7730 and even after being replaced into the cartridge, the little screen is showing that “Depleted cartridges must be replaced to resume printing”. How do I get the printer to start printing again? Do I have to replace the ink for all the colours to get it to work?

1 REPLY 1
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@Rose1979

 

Welcome to the HP support community.

 

I understand that you are getting a cartridge error, I am glad to assist you.

Reset the printer

Reset the printer to recover from printer errors or failures.

  • If your printer has a rechargeable battery, remove it.
  • With the printer turned on, disconnect the power cord from the printer.
  • Unplug the power cord from the power source.
  • Wait 60 seconds.
  • Reconnect the power cord to a wall outlet and to the printer.
  • NOTE: HP recommends plugging the printer directly into a wall outlet.
  • Turn on the printer to complete the reset.

Clean the ink cartridge electrical contacts

  • Remove any debris or buildup from the contacts on the cartridges.
  • Open the door or lid to the cartridge access area. Wait until the carriage stops moving before continuing.
  • Push in on the cartridge indicated in the error message to release it from the carriage.
  • Removing the ink cartridge
  • Wipe the copper-colored contact on the cartridge with a lint-free cloth.
  • Cleaning the contact on the ink cartridge
  • Slide the cartridge into its color-coded slot until it clicks into place.
  • Repeat these steps for any other cartridges indicated in the error message.
  • Close the door or lid to the cartridge access area.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.

Sandytechy20
I am an HP Employee

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