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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER..
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How to order a new black ink

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How can I order a new black cartridge?  I believe the one I was sent is bad. 

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@wukitch

 

Welcome to the HP Support Community.

 

If the cartridge sent to you was bad, I recommend you to contact the HP Support Team for an exchange.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

I hope this answers your question. Let me know if you need any further assistance. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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