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HP ENVY 6452e All-in-One Printer
Microsoft Windows 11

I followed instructions to check ink levels. "Estimated supply" or "Estimated ink" never shows up anywhere for me! Not on printer panel, not in HP app, Not in "check levels on this printer" thru search bar. Help!

2 REPLIES 2
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Hi @TheaterLady,

 

Welcome to the HP Support Community!

 

I understand that you've already checked the printer control panel, HP app, and Windows search, but you cannot find Estimated Ink/Supply Levels anywhere.

 

The location and availability of ink-level information vary by printer model. Not every HP printer displays the levels in the same place.

 

Please provide the exact HP printer model you're using. Once I have the model, I can give you the correct way to check the ink levels rather than having you try unrelated menus.

 

If you are using an ink-tank/Smart Tank printer, the ink level may need to be checked visually through the ink-tank windows instead of through an estimated-ink menu.

 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


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Thank you so much for prompt reply! I have been so disappointed in HP Chat customer service. They can't seem to resolve the 80 or 90 emails I get daily into my junk folder! But I digress...sorry...my HP printer is Envy 6452e. Thanks again.

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