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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
Envy 5440

Hi

 

I'm having major issues trying to re enroll my printer to instant ink after I accidentally cancelled it on the 18th. I have tried to add a enroll a new printer etc but the links on the website do not work at all.  I go to the update my plans section and nothing. I've googled and googled and can't find anything helpful. 

3 REPLIES 3
HP Recommended

@Swishwiswh

 

Welcome to the HP support community.

 

I understand that you are unable to enroll in an instant ink account, I am glad to assist you.

Are you getting any error messages?

 

Meanwhile:-

Try the steps mentioned in this HP document to enroll in an instant ink account:- Click here

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Nope not error messages or anything! 

 

It simply will not allow me to re enrol or delete and re add my printer.

 

Incredibly annoying 

HP Recommended

@Swishwiswh

 

This might require one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

Cheers.

Sandytechy20
I am an HP Employee

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