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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎01-11-2023 01:51 PM - last edited on ‎01-12-2023 05:45 AM by Retired

HP Recommended

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: How to re-enroll to Instant ink - HP Support Community - 8579867

Reply:

I keep getting the Cancellation in progress notice and cannot proceed past the page to re enroll.  Any ideas? 

1 REPLY 1

‎01-14-2023 06:24 AM

HP Recommended

Hi @quinn1275,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Follow the steps from this document, if you are trying to cancel. 

 

If you have already tried and still having issues, 

 

This might require one on one interaction to fix the issue.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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