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- HP Community
- Apps, Services & Software
- HP Instant Ink
- How to remove previous instant ink owner

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04-26-2024 04:43 PM
This printer is a goodwill find, worked great till I have to change the cartridges and finding out it was enrolled to instant ink and linked to previous owner. How do I remove the owner and be able to use regular cartridge?
04-26-2024 05:16 PM
Nice rescue.
Unfortunately, people do this all to often - there is a Instant Ink cancellation procedure that benefits both owner and HP. Sometimes it's not followed.
OK.
There are some privacy concerns when switching owners -- these can be resolved.
You might be able to take care of this on the phone with the Instant Ink Support team.
You do NOT have to subscribe to use the printer -- true - Instant Ink Support lives to subscribe -- just ask for what you want and see whether they will take care of it. "No, thanks -- not now - I just want to remove previous owner."
Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<
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